All custom-made jewelry at Juvelita is crafted exclusively for you and is therefore typically non-returnable and non-refundable. However, if your item arrives damaged, defective, or does not match the agreed-upon specifications, please refer to our Returns & Delivery Policy for guidance on how to request a refund, repair, or replacement.

Please note that if you have reached a different agreement with the vendor regarding returns, those terms will apply. For full details, please visit:
Return policy